Systems Engineering Technician

At Musco, the industry-leader in sports lighting, there is a can do, innovative spirit here. We are problem solvers, always up for the next challenge. While our headquarters are in Oskaloosa, Iowa, we are a global company, providing lighting solutions at stadiums, arenas and venues in more than 125 countries.

The Musco Developmental Engineering Team is currently seeking a Systems Engineering Technician to work from our Oskaloosa office. This position will focus on development and support of controls products, including specification development, integration testing, product release activities, improving internal process and systems, Warranty training and support, and troubleshooting complex field issues. If you’re solutions-focused, detail-oriented, and a strong communicator, we look forward to hearing from you. More details about the role are below.

What you will do as a Systems Engineering Technician:

• Lead installations at Beta sites. Continuously exercise and monitor site(s) for issues. Document and report issues and suggest corrective actions. Provide general performance and issues updates to R&D, CLC, and Services.
• Assist with specification of product and system level testing. Assist in system level testing. Document and report issues and suggest corrective actions.
• Provide support to Services with questions / issues, create product issue writeups to present to Systems Engineering and development teams, and coordinate issue resolution.
• Lead training for Services on new product / feature releases.
• Participate in design efforts involving interaction between multiple Musco products, e.g., alarms, notifications, firmware upgrades, and so on.
• Participate in creation of interfaces and interactions between Musco products and third-party products, e.g., ETC DMX controls.
• Assist in designing and specifying internal processes and systems needed to efficiently support Applications Eng., Production, and Services, and other internal customers.
• Support product release and launch activities being executed by PDE, Applications Eng., CLC, IT, Services, and Marketing. Activities would include creation / modification of
  • factory commissioning processes and data, and
  • field commissioning processes and data.
• Assist in testing complex field issues involving interactions between multiple Musco products or between Musco products and third-party products.
• Perform other related duties as assigned.

What you need to be successful:

• Associates degree in Electronics Technology or equivalent work experience, 5 years experience with Musco controls products preferred.
• Demonstrated PC proficiency in Microsoft Office.
• Ability to use common field troubleshooting test and measurement equipment: multi-meters, power analyzer, megger, etc.
• Have basic knowledge of networks and communications (RS485, RS232, TCP/IP, etc)
• Willingness to learn.
• Team player.
• Self-motivated.
• Strong analytical ability.
• Methodical approach to problem solving.
• Attention to accuracy and detail.
• Excellent verbal and written communication skills.
• Must be able / willing to deal with frequent priority changes.
• Must have personality / demeanor suitable for appropriately dealing with others, including company leadership, even under stressful circumstances.

Other Special Requirements:

• Up to 5% travel may be required. Travel includes trips to job sites, seminars, corporate and manufacturing facilities, and vendors.
• Overtime is required as needed including weekends.

Who is Musco?

Musco is the global leader in sports and large area lighting solutions. We believe work should be fun – at Musco, you are part of world-class projects ranging from the London Stadium to the New Orleans Saints Mercedes-Benz Superdome to Iowa State University’s Hilton Coliseum, to major transportation hubs, to your local Little League stadium. Our Team-first culture enables us to envision, create, refine, and guarantee the best lighting systems. We are forward thinking, always striving to create the next generation of technology. A privately held company since 1976, our supportive and caring culture is based on relationships and creating value. If you’d like to work with a Team that appreciates you, and is invested in your future, Musco may be a great fit for you. The Des Moines Register has named Musco an Iowa Top Workplace recipient. Read more here.

What does Musco offer?

At Musco we offer opportunities for meaningful work at a company you can be proud of. That includes supporting learning through on-the-job experiences and options to develop and grow through different roles within your organization. We value our Team Members and support a work-life balance with flexibility for you to volunteer in your community, attend family activities, or to simply have time to do the things you enjoy.

In addition, we offer:

• Health insurance – comprehensive plans with low out-of-pocket costs
• Generous paid time off benefits
• Profit sharing – calculated based on profitability
• 4% 401K match – immediately vested
• 100% paid Team Member premiums for life insurance and short-term disability insurance

What does Musco do?

We make a difference in your hometown and on the world stage through innovative lighting and field solutions. We do so all while working to reduce glare and protect the night sky. Musco is proud to partner with the International Dark Sky Association in offering efficient lighting solutions that help minimize light pollution. In addition, we believe helping others is a priority. If giving back is important to you, learn more about Musco’s Mini-Pitch System™ Solution in partnership with the U.S. Soccer Foundation where we’ve helped youth in underserved areas have access to more recreational opportunities.

Join Musco where we are Team first, where possibilities come to life, and where we work on local and global solutions that matter. We invite you to apply at musco.com/careers. Stay connected with us on social media to learn more about the Musco Team.