Global Sales Operations Specialist

At Musco, the industry-leader in sports lighting, our motto is, “We Make It Happen.” There is a can do, innovative spirit here. We are problem solvers, always up for the next challenge. While our headquarters are in Oskaloosa, Iowa, we are a global company, providing lighting solutions at stadiums, arenas and venues in more than 125 countries.

The Musco Global Operations Team is currently seeking a Global Sales Operations Specialist to work from our Oskaloosa office. This position will focus on working cooperatively with Sales and other members of the distribution team in meeting customer expectations through the coordination of the sales process, including pricing, communication, Musco database projections, and the allocation of resources to meet or exceed sales and profitability goals. If you’re solutions-focused, detail-oriented, and a strong communicator, we look forward to hearing from you. More details about the role are below.

What you will do as a Global Sales Operations Specialist:

• Manage the complete project workflow process including planning, pre-sale, post-sale, manufacturing, shipping, installation, and commissioning, including preparation of specifications, pricing, quotes, budget estimates, conducting project reviews, as well as obtaining purchase orders, coordinating arrival of product in port, and synchronizing delivery on site so that projects are completed on time and on budget.
• Analyze, monitor, and maintain quality of information in systems on all assigned projects to ensure communication of project details and accurate sales and shipment projections to the team.
• Serve as a primary contact for Developmental Sales in the areas of company processes and policies.
• Identify issues or problems that affect the ability to accomplish goals and take action to resolve in a timely manner.
• Develop and maintain strong communication within the territory and relationships with key contractors, specifiers, engineers, and vendors, as well as the internal sales team and customers.
• Assist in developing and implementing policies and procedures to deal effectively with customer and project requirements.
• Discuss customer responses with other managers with a view of improving the sales process.
• Help facilitate billing and credit procedures as needed.
• Other duties as assigned.

What you need to be successful:

• Bachelor’s degree in Business, Communications, Marketing, or a technical field preferred
• Two years previous experience in a technical customer support or coordination role is preferred
• Excellent verbal, written, and telephone communication skills
• Self-directed within a team environment with the ability to manage multiple tasks at one time
• Detailed, organized, and results driven with the ability to solve problems
• Knowledgeable and able to discuss with customers the attributes of Musco product
• Understanding of Musco and company business practices
• Knowledge of the sales and public bidding processes
• General understanding of electrical and structural

Schedule: Monday-Friday 8:00am-5:00pm

Who is Musco?

Musco is the global leader in sports and large area lighting solutions. We believe work should be fun – at Musco, you are part of world-class projects ranging from the London Stadium to the New Orleans Saints Mercedes-Benz Superdome to Iowa State University’s Hilton Coliseum, to major transportation hubs, to your local Little League stadium. Our Team-first culture enables us to envision, create, refine, and guarantee the best lighting systems. We are forward thinking, always striving to create the next generation of technology. A privately held company since 1976, our supportive and caring culture is based on relationships and creating value. If you’d like to work with a Team that appreciates you, and is invested in your future, Musco may be a great fit for you. The Des Moines Register named Musco an Iowa Top Workplaces recipient. Read more here - https://www.musco.com/press-iowa-top-workplace/

What does Musco offer?

At Musco we offer opportunities for meaningful work at a company you can be proud of. That includes supporting learning through on-the-job experiences and options to develop and grow through different roles within your organization. We value our Team Members and support a work-life balance with flexibility for you to volunteer in your community, attend family activities, or to simply have time to do the things you enjoy.

In addition, we offer:

• Health insurance – comprehensive plans with low out-of-pocket costs
• Generous paid time off benefits
• Profit sharing – percentage based on profitability
• 4% 401K match – immediately vested
• 100% paid Team Member premiums for life insurance and short-term disability insurance

What does Musco do?

We make a difference in your hometown and on the world stage through innovative lighting and field solutions. We do so all while working to reduce glare and protect the night sky. Musco is proud to partner with the International Dark Sky Association in offering efficient lighting solutions that help minimize light pollution. In addition, we believe helping others is a priority. If giving back is important to you, learn more about Musco’s Mini-Pitch System™ Solution in partnership with the U.S. Soccer Foundation where we’ve helped youth in underserved areas have access to more recreational opportunities.

At Musco, we make it happen and want you to be a part of it.

Join Musco where we are Team first, where possibilities come to life, and where we work on local and global solutions that matter. Together “We Make It Happen” – we invite you to apply at musco.com/careers. Stay connected with us on social media to learn more about the Musco Team.