Team Services Assistant - Conference Center

The Musco Conference Center Administration team is excited to announce an opening for a Team Services Assistant at our Oskaloosa office. In this role, you will be responsible for supporting the operations of the conference center by providing administrative & technical support for internal and external customers, ensuring the smooth execution of meetings and events. We are looking for candidates who are excited about this opportunity. If you meet these qualifications, we look forward to hearing from you!

What is essential for you to be successful:

• Outstanding interpersonal and communication skills with a strong focus on guest satisfaction.

• Ability to manage multiple tasks efficiently, with excellent organizational skills and attention to detail.

• Proven experience handling conflicts in a diplomatic and effective manner.

• Patience, active listening skills and a calm demeanor in all situations.

What you will do as a Team Services Assistant:

• Support the day-to-day operational needs and foster a welcoming environment for the conference center.

• Help with conference center room bookings, technology setups, troubleshooting, and facility related questions.

• Ensure the conference center and team spaces are prepped and maintained for all functions and events.

• Provide comprehensive front desk services, manage check-ins, and respond to inquiries.

• Perform administrative duties as assigned and process conference center work orders.

• Take care of routine and unique guest requests, ensuring satisfaction and personalized experience. Serve as a point of contact as needed.

• Perform other duties as assigned.

Education and Experience Requirements:

• High school degree or GED is required.

• Minimum of 2 years of customer service experience, ideally in a hospitality or front desk setting.

• Certificate or diploma in hospitality or related fields is a plus

Who is Musco:

Musco is the world leader in sports and large-area lighting, providing innovative solutions for projects in more than 125 countries. With headquarters in Oskaloosa, Iowa, Musco has more than 1,800 global team members across the state, the USA, and the world including Australia, Canada, China, Cyprus, Germany, Mexico, Qatar, South Africa, South Korea, the United Arab Emirates, and the United Kingdom.

For the second consecutive year, Musco has been named a Top Workplace by the Des Moines Register.

A privately held company since 1976, our supportive and caring culture is based on relationships and creating value. Musco lighting solutions are found on neighborhood fields, major stadiums and arenas, international airports, rail yards, the Olympic Games, iconic landmarks, and some of the largest ports around the globe.

Our Culture and Benefits:

At Musco, we offer opportunities for meaningful work in a company you can truly be proud of. We embrace a team-first culture, fostering continuous learning through hands-on experiences and providing access to a wide range of professional development opportunities. We deeply value our team members and promote a healthy work-life balance, giving you the flexibility to volunteer in your community, attend family activities, or simply enjoy your personal time.

In addition to our team-first approach, we proudly offer:

• Health Insurance – comprehensive plans with low out of pocket costs

• 4% 401 (k) match – immediately vested

• Profit sharing – percentage of eligible compensation paid annually as an additional company contribution to 401 (k) and a cash bonus

• 100% paid team member premiums for life and short-term disability insurance

Partnerships and Global Impact:

At Musco, we prioritize helping others. As long-time supporters of various organizations that provide recreational opportunities, we are proud to offer our assistance to ensure safer and more enjoyable playing experiences around the world.

If giving back resonates with you, learn more about our partnerships. Together, we’ve helped youth in underserved areas gain access to more recreational opportunities.

At Musco, we make it happen and want you to be a part of it.

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